Privacy Policy

Sahay AI Privacy Policy

Effective date: May 29, 2026

This policy explains how Sahay AI collects, uses, stores, and protects information submitted through this website, account pages, demo requests, and the assistant widget. It is written to be clear and practical, but it is not a substitute for legal advice.

Information We Collect

We collect information you choose to provide, such as your name, email address, clinic details, demo requests, questions submitted through the assistant widget, and account information used for login.

We may collect basic technical information such as browser type, device type, page interactions, cookies, authentication session data, and approximate usage data needed to keep the site secure and working.

How We Use Information

We use information to respond to enquiries, provide demos, create and secure accounts, improve Sahay AI, troubleshoot the website, and communicate about product updates or support.

We do not sell personal information. We use personal information only for legitimate business, security, support, and product operation purposes.

Authentication And Service Providers

Authentication is handled with Supabase, which stores account and session information needed to sign in securely.

Questions submitted through the assistant widget are stored in Supabase so the Sahay AI team can review and respond.

Healthcare And Patient Information

Sahay AI is designed for healthcare workflows, but this website form should not be used to send medical emergencies, sensitive diagnosis details, prescriptions, or protected health information.

If a clinic later uses Sahay AI in production, data handling terms, access controls, retention settings, and any healthcare-specific compliance requirements should be defined in a separate agreement.

Cookies And Sessions

We use cookies and similar technologies for login sessions, security, preference retention, and basic website functionality.

You can control cookies through your browser settings, but some authentication or dashboard features may not work if required cookies are disabled.

Data Retention And Security

We keep information only as long as needed for the purposes described in this policy, unless a longer period is required for legal, security, or business reasons.

We use reasonable technical and organizational safeguards, but no online service can guarantee absolute security.

Your Choices

You may ask us to access, correct, or delete information you have provided, subject to legal and operational requirements.

To make a privacy request, email contact@getsahay.com with enough detail for us to identify and respond to your request.

Changes To This Policy

We may update this policy as the website, product, or legal requirements change. The latest version will be posted on this page with a new effective date.

Contact

For privacy questions or requests, contact us at contact@getsahay.com.